Refund Policy
Effective Date: July 19, 2025
At Evermine, we are committed to providing a high-quality experience. Our refund policy is designed to be fair and transparent while protecting our ability to deliver consistent service.
1. Free Trial
- • Evermine offers a free trial period to allow users to try the service before committing to a paid subscription.
- • If you cancel during the free trial, you will not be charged.
- • Once the trial ends, your payment method will be charged automatically unless you cancel beforehand.
- • We strongly encourage all users to evaluate the service during the free trial.
2. Subscription Charges
- • Once a subscription is active (after the trial period ends), charges are non-refundable.
- • All payments made for monthly or other recurring subscriptions are final.
- • We do not offer partial refunds for unused time, downgraded plans, or early cancellations.
- • Please make sure to cancel before your renewal date if you no longer wish to use Evermine.
3. Exceptions & Discretionary Refunds
We may offer a refund under exceptional circumstances, including:
- • Duplicate charges due to system error
- • Accidental multiple subscriptions
- • Payment fraud (unauthorized use of your card)
To request an exception, contact our support team at evermineai@gmail.com within 7 days of the charge. We reserve the right to approve or deny refund requests at our sole discretion.
4. Chargebacks
If you dispute a charge (a "chargeback") without first contacting us, we reserve the right to suspend your access to Evermine and blacklist your account from future use.
5. Cancellations
- • You may cancel your subscription at any time through your account settings.
- • Cancellation prevents future charges but does not refund past payments.
- • Your access will remain active until the end of the billing cycle.
6. Legal & Jurisdictional Requirements
- • This refund policy is subject to applicable consumer protection laws and regulations in your country or state.
- • If your jurisdiction provides you with mandatory refund rights that differ from or exceed the terms described above, we will comply with those requirements.
- • Nothing in this policy is intended to limit any rights you may have under applicable law.
7. Contact Us
For any questions about this policy or to request a refund under our discretionary exception process, please contact us at:
Email: evermineai@gmail.com
Website: www.evermine.ai
This policy may be updated from time to time. We recommend checking this page periodically for changes.